Shipping policy

Shipping Policy

At Nagina Cotton Emporium, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully before placing an order.

Shipping Destinations

  • We currently ship to all cities across Pakistan.

  • International shipping is available only on advance payment. Please contact us for international orders before placing them.

Shipping Methods & Delivery Time

  • Orders are shipped through trusted courier partners such as TCS and Postex.

  • Delivery times vary based on your location:

    • Major cities in Pakistan: 2–4 business days

    • Other cities and remote areas in Pakistan: 4–7 business days

    • International orders: 7–21 business days (depending on destination)

  • Delivery time may vary due to courier delays, customs, public holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order weight.

  • Free shipping offers (if applicable) will be applied automatically during checkout.

  • For international orders, shipping charges are paid in advance.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive a notification with tracking information once your order has been dispatched.

Tracking Your Order

  • Tracking details will be provided for all shipments.

  • You can track your order through the courier’s website using the tracking number shared with you.

Lost or Damaged Shipments

  • If your package is lost or damaged during transit, please contact us immediately at [your email/WhatsApp].

  • We will assist you in filing a claim with the courier and arrange a replacement or refund if applicable.

Contact Us

For any shipping-related inquiries, reach out to us:
📧 naginacottonemporium@gmail.com
📱 +92 3232518947