Shipping Policy
At Nagina Cotton Emporium, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully before placing an order.
Shipping Destinations
- We currently ship to all cities across Pakistan.
- International shipping is available only on advance payment. Please contact us for international orders before placing them.
Shipping Methods & Delivery Time
- Orders are shipped through trusted courier partners such as TCS and Postex.
- Delivery times vary based on your location:
- Major cities in Pakistan: 2–4 business days
- Other cities and remote areas in Pakistan: 4–7 business days
- International orders: 7–21 business days (depending on destination)
- Delivery time may vary due to courier delays, customs, public holidays, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and order weight.
- Free shipping offers (if applicable) will be applied automatically during checkout.
- For international orders, shipping charges are paid in advance.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- You will receive a notification with tracking information once your order has been dispatched.
Tracking Your Order
- Tracking details will be provided for all shipments.
- You can track your order through the courier’s website using the tracking number shared with you.
Lost or Damaged Shipments
- If your package is lost or damaged during transit, please contact us immediately at +92 323 2518947.
- We will assist you in filing a claim with the courier and arrange a replacement or refund if applicable.
Contact Us
For any shipping-related inquiries, reach out to us:
📧 naginacottonemporium@gmail.com
📱 +92 3232518947